Support available Monday through Friday 9AM to 6PM Singapore timezone.

INTRODUCTION

What is FAQ?

FAQ is a joomla component that can be installed on any Joomla website. Its function is to allow the admin of the website to create and manage a Frequently Asked Questions (FAQ) section on your webpage. Like all Joomla components, FAQ has a backend administrative panel for the quick and easy management of the component. The backend will allow admin to create FAQ categories, subs categories, questions, and answers to the questions. The placement of the component is versatile and can be positioned anywhere on the webpage. It can even be placed in an article. This is a great tool for websites that can incur high volumes of traffic or require extensive information sharing and client interaction.

What will you get if you purchase FAQ subscription plan?

Direct access to download the latest FAQ version.
Lifetime & Customization usage rights.
You will receive the following support from Matamko during your subscription period:
Technical Support - We will try our best to look into your problem and help to resolve it by all means. This support only covers issues within FAQ itself and we will not resolve issues regarding Joomla!
Security Patch and Fix - We will provide support on the new patch and fix when the new version of FAQ is released.
User Manual - Access to our step by step manual on how to use FAQ, how to install integrations and handle your website efficiently.
Community Forum - Access to FAQ support forum where you can post any discussions, suggestions to new features in upcoming versions of FAQ. This is for members to connect and chat about in Matamko products.
Ticketing System - Have your voice heard. You can submit any issues and questions via our ticketing system and we will cater to your issues from here.
You will be able to download the latest version of FAQ that is released every month. It will consist of new integrated features and functions, which you may suggest or request from us.

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