Support available Monday through Friday 9AM to 6PM Singapore timezone.

INTRODUCTION

Since passwords are the first line of defense against cyber offences and grant access to your IT resources such as email, bank account, server or network, etc. It is crucial to enhance the security of your password. Are your passwords keeping you safe? To prevent your priceless information from any unwanted accesses, your password needs to be protected by a specialized tool rather than the original protecting methods. Secure Password Management is our proud commitment to your password security.

Secure Password Management is a tool that allows you to strengthen your password quality by providing a set of strict registration requirements in terms of characters, length, number of login attempts and limit time in password creation process.

The password entered by user will be checked to ensure there is no reused passwords and user is using a total new ones. Too many failed login attempts within a limited time (minute) will be locked and a warning message will be sent to user’s email.

WHAT WILL YOU GET IF YOU PURCHASE FAQ SUBSCRIPTION PLAN?

Direct access to download the latest FAQ version.

Lifetime & Customization usage rights.

You will receive the following support from Matamko during your subscription period:

Technical Support - We will try our best to look into your problem and help to resolve it by all means. This support only covers issues within FAQ itself and we will not resolve issues regarding Joomla!
Security Patch and Fix - We will provide support on the new patch and fix when the new version of FAQ is released.
User Manual - Access to our step by step manual on how to use FAQ, how to install integrations and handle your website efficiently.
Community Forum - Access to FAQ support forum where you can post any discussions, suggestions to new features in upcoming versions of FAQ. This is for members to connect and chat about in Matamko products.
Ticketing System - Have your voice heard. You can submit any issues and questions via our ticketing system and we will cater to your issues from here.
You will be able to download the latest version of FAQ that is released every month. It will consist of new integrated features and functions, which you may suggest or request from us.